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Our blog
Here you can find the news from RENOBLE, current market trends, some tips for buying and maintaining furniture, special offers and product news.
FAQ
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How can I get more information about a product?For more information, simply contact us at: info@renoble.es or call +34 659 169 273. We are here to assist you on all business days, from 9:00 AM to 6:00 PM (Madrid time).
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Do RENOBLE products come with a guarantee?RENOBLE offers a 2-year warranty against manufacturing defects on all its products. For more information consult the Return Policy..
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What payment methods can I use?You can pay by credit/debit card or by bank transfer. Credit/debit cards: RENOBLE currently accepts VISA and Mastercard. All credit or debit card payments are made through an encrypted connection, ensuring that your details are kept private and your payment is completely secure. Bank Transfer: You can also choose to pay by bank transfer. To make this type of payment, contact us and we will send you the budget with the bank details. With this payment option, once we have received the amount in our account, the order will be launched.
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What do the shipping costs include?Shipping costs are included in the price. The delivery is made at the door of your home, as long as it is a ground floor, or there is an elevator and access allows it. Otherwise, it would be delivered at the foot of the portal. We use professional delivery services. For more information, see our Shipping Policy
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Does RENOBLE operate outside of Spain?Our website allows online purchases in most of the European Community countries. Taxes and shipping costs to the destination country of the goods will vary.
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What about VAT?All prices indicated on the website include their corresponding VAT. All final prices on your invoice include Spanish VAT, which represents 21% of the established price.
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Can I order by phone instead of online?Yes, it's possible, and many of our customers choose this method. At RENOBLE, we are fully aware that our clients are investing in large pieces of furniture, and it's essential to promptly address all questions they might have and clarify any doubts that arise while browsing our website. To this end, we have highly trained staff, a customer service team that is at your complete disposal to provide any additional information or simply to place your order with a "real" person who listens to you on the other end of the line if you find this method more comfortable. Do not hesitate to call our customer service team. We'll be delighted to assist you at the phone number: +34 659 169 273.
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How can I place an order?It is easy to order our RENOBLE.es products. You only have to select the measurements and the quantity of the product you wish to purchase and then click on 'Add to cart'. This will take you to your shopping cart, where you can choose to "Continue Shopping" or "Proceed to Checkout". At this stage, you will be asked to enter your data (which will be used to register on our WEB), and to add and confirm the delivery and billing address, if they are different. Next, select the payment method and review your order before confirming to make sure there are no errors.
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Do you have special discounts for designers, interior designers, architects, hoteliers and other professionals?In the registration section, tell us that you are a professional and once the data is verified we will activate your account so that you can benefit from the special conditions for professionals in the sector. For any questions, do not hesitate to contact us through the form on the website, email info@renoble.es or call +34 659 169 273. We are here to help you.
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Do you have offers for the hospitality sector?Write to us and tell us exactly what you need and we will be able to make you an individual budget, without obligation. Indeed, we have very attractive discounts for hotels. Write to us at info@renoble.es and we will send you a personalized quote.
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